Contact

Get in touch

support@scaleclient.one

I read and answer every email myself. Expect a reply within one business day, usually sooner.

What to include

• Something's broken — tell me what you were doing, what happened, and the agent or call it relates to. A screenshot helps more than a description.
• Billing — include the email on your account. You can also cancel or update your card yourself, any time, from Settings → Plan & Billing.
• Before you buy — ask anything. If the answer is "no, it doesn't do that," I'll tell you rather than sell you.
• Something you want built — genuinely worth sending. The roadmap is short and early users move it.

Mailing address

Response times

I'm one person, so I'm not on call at 3am. If an agent stops answering calls for a client, mark the email URGENT in the subject line and I'll get to it first.